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Impact

This page contains reports, recommendations and survey findings from Coventry LINk.

 

Write up of group discusionon health needs and inequalites in Coventry

Coventry LINk organised a public meeting with Coventry City Council and NHS Coventry to enabling local people to discuss and give thier views on health and wellbeing in Coventry. The session was attended by 55 local people, both, individuals and representatives from voluntary and community groups plus a number of professionals to act as facilitators for discussion.

Information about Coventry was presented in the form of a quiz and the Director of Public Health summarised his annual report. There were two sessions of group discussion foucsing on what the priorites were for tackling health and wellbeing and what should be done. We have produced a full and summary report of the points raised:

Download summary report of Coventry Health Inequalites event November 2011 (PDF document 74 KB)

Download full report of Coventry Health Inequalites event November 2011 (PDF document 118 KB)

 

Results of LINk survey on hospital signage

University Hospital Coventry and Warwickshire has set up a working group to look at way finding in the hospital and LINk has been asked to join the group. To inform its work LINk asked local people to complete a quick survey about finding your way at University Hospital Walsgrave site. This was posted on the LINk website and promoted to LINk members, UHCW staff and in the local newspaper. In addition Grapevine and the Carers Centre asked their service users to complete the survey and Age UK distributed paper copies. In total 78 responses were received in 5 weeks.

Download summary report on hospital signage December 2011 (PDF documetn 93 KB)

 

In-patient activities at the Caludon Centre 

Coventry LINk has reviewed the activities available to in-patients at the Caludon Centre.  It was felt that there were not enough activities available for in-patients during their stay which was thought to have a negative impact on their journey to improve their mental health. Members of Coventry LINk's Mental Health Working Group carried out visits to the Caludon Centre and Willow View day hospital to talk to patients who were receiving care from there or had recently been discharged. A guided questionnaire was used to gather feedback.  This report contains LINK's recommendations and a response from Coventry and Warwickshire Partnership Trust.

Download Coventry LINk's report on in-patient activities at the Caludon Centre (PDF document 436 KB)

Patient transport for renal dialysis patients in Coventry

Coventry LINk has reviewed the delivery of patient transport to renal dialysis patients at University Hospital Coventry. LINk set up a working group which found out about the service commissioned in Coventry, reviewed good practice elsewhere in the country and gathered feedback from patients via a LINk enter and view visit. LINk made recommendations about implementing quality standards; making specific reference to renal patients in the contract and for improving communications and problem solving in order to reduce waiting times for travel.

Download Coventry LINk's report on patient transport for renal patients (PDF document 453 KB)

 

Results of LINk survey on better use of language about Safeguarding

Coventry LINk was asked by Coventry's Safeguarding Stakeholder group to find out if there were better ways to talk to local people about keeping older and vulnerable people safe (Safeguarding). LINk carried out a survey and received 96 responses. The questionnaire was circulated to people via a local college, a 6th form college intranet, LINk website, Facebook and voluntary sector organisations who work in partnership with LINk. A focus group was also held within an older people’s residential setting.

Download the report of our findings on clearer language (PDF document  218 KB)

 

GP good practice in managing appointments

Coventry LINk has produced a report and leaflet identifying good ideas from local GP practices to help better manage appointments. This was the result of LINk work to find out about different methods GP practices use. LINk volunteers held meetings with practice managers to gather information and good ideas. LINk hopes this work will promote the sharing of ideas and that it will encourage thinking and discussion in other GP practices.

Download the report GP appointment systems good practice (PDf document 217 KB)

Download the leaflet GP appointments good practice leaflet (PDF document 213 KB)

 

Report and recommendations about the implementation of personlistaitonin adult social care

This report details Coventry LINk's review of the implementation of more choice and control for people who receive socail care services. The report gives LINk's recommendations and the response from Coventry City Council to LINk's points.

Download the report and recommendations on Implementing Personlisation in Coventry (PDF Document 503 KB)

 

Report of focus group discussion about implementing personalisation

This report gives the findings of 6 focus groups we ran with different groups of serivce users to ask them for their views on Personalisation - the new approach to offering more choice and control to adult social care service users.

Download report of personalisation focus groups (PDF document 256 KB)

 

Findings of LINk young people's survey

Coventry LINk set up a project group made up of young people to find out young people's views of health service and information about health matters.

Download the report (PDF document 443 KB)

 

Report on patient discharge from University Hospital Coventry

As part of our 2009-10 programme of work we investigated work being carried out to improve the experinces of the hospital discharge process for patients.

Download our report and recommendaiton on discharge (PDF document 258 KB)

 

Report on out of hours mental health Services

As part of our 2009-10 work programme we looked at Ourt of Hours Mental Health Services in Coventry.

Download our report and recommendations (PDF document 239 KB)

 

Report on Coventry GPs

LINk sent a survey to all GP practices in Coventry earlier this year. 31 of 65 practices responded enabling us to collect lots of information about GP appointment systems and new patient registration. We anlaysed this information and compared it with the satisfaction ratings patients gave practices through the National Patient Survey. 

Download the report (PDF document 291 KB)

 

Who Sees What

Coventry LINk took part in Who Sees What in order to give members the opportunity to feedback on the implimentation of electronic patient records. Find out more. 

 

Findings of Outreach

Between February and July 2009 the LINk staff team carried out a programme of outreach, community engagement and networking to gether feedback and ideas about local NHS and adult social care services. We did this to get information from Coventry people and voluntary and community groups to help the LINk select issues for its first full work progamme. We have compiled our findings into a report showing the issues identified and LINk's decision making about its work programme

Download Report of issues identified to LINk Feb-Jul 09 (PDF Document 289 KB)

Go to Coventry LINk consultation responses

Go to Coventry LINK responses to local Quality Accounts

Go to Coventry LINk's annual reports

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